Palace Modern Hotel at the Plaza - Corner King 7 - 388 sq ft

We loved our stay at Palace Modern Hotel. We will be staying here again!

Very nice rooms. I would prefer the hosts communicate via text, instead of email. Or at least offer the choice of channel. It’s contactless or digital concierge/checkin style - which I like - but pushing guests to communicate via email, when many people to not have email notifications pushed to their phones, especially while on vacation (I don’t want to have to check my email), was not optimal. Time-sensitive messages were sent to me via email when I had been texting with them immediately prior. There’s no housekeeping which was stated in the middle of a paragraph of an email sent after I booked, but I missed it. So I asked for housekeeping and they came, no questions asked (like I have at other hotels with this same “invisible service”). When I asked the next day, they said they don’t offer housekeeping (my bad!) except for one complimentary clean (wish I had known that and scheduled it for the middle of my 4 night stay), and any additional cleans for a fee of $40 each. There’s a line item charge for the “amenities closet” if I want to restock anything in the room. Felt like nickel and diming. Drop the amenities line item (what if I don’t use anything in there?) and tell me up front about your housekeeping policies or whenever it’s obvious I dont know your policy. I stay at hotels because I don’t want to make my own bed - otherwise, I’d stay at an Airbnb.

The room was large and very comfortable. Also a very large bathroom which my wife and I had no problem occupying at the same time while getting ready to go out. Perfect location. Great stay all around. 10/10

Pretty hotel but needs some improvements Positive: The location is great, the rooms and design of the hotel are really cute. It’s basically like a vacation rental. The room was really clean and bed was comfortable. Negative: The bathroom lacks privacy. It has a curtain to close but the glass door doesn’t seal so you can hear others using the restroom. The room also has a limit on the ac so we got very warm while sleeping, perhaps our unit wasn’t working because even the fan didn’t seem to come on. There isn’t a lot of traffic but when there were people in the hallway, it was quite noisy.

Incredible remodel, great rooms and spectacular service with the perfect location.